It goes without saying that you can edit your contacts at any time. Either go to the contact overview or search for a specific contact in the global search. You can edit the contact by clicking on the pencil icon to the right of the contact.
A window opens where you can view and edit address and communication data, tags, notes, and contact fields at a glance. You can also view and, if necessary, change the email status here. If the contact is unknown or single opt-in, you can set the email status to “confirmed” for a maximum of 5 contacts per day. This limit helps us protect against misuse.
Please note: In the phone field, you must first enter the country code by selecting the country. You can only enter valid phone numbers — no text.
If you operate in the US region, you can also save extensions. However, this must first be activated under Settings -> System -> Profile.
In the "History" tab, you can view the contact history. When did the contact receive and open the email, which link was clicked, which day was it received or lost? You can view the complete history with a Basic Account or higher.
Under "Tracking", you can see a summary of all tracking data that could be assigned to the contact. The prerequisite, however, is that you use web tracking (starting from the Basic package).
Under "Pipelines" you can see in which sales pipeline and in which stage the contact is located.