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  1. Quentn Help
  2. FAQ

FAQ

General Questions

  • Difference between list-based and tag-based email marketing tool

Account

  • Find invoices
  • Several imprints
  • Forgotten password
  • Change tariff
  • Change payment information
  • Settle outstanding invoices
See all 9 articles

Campaigns

  • The difference between a newsletter and a campaign
  • No double opt in during testing
  • Contacts are not contacted
  • The difference between an event item and an action item

Emails

  • Write to Single Optin
  • Emails do not arrive
  • Emails end up in spam
  • E-mail attachments

Contacts / Bounces

  • Reasons for increased bounce rates
  • A known address is working and the email bounced anyway
  • Unlock Bounces

Technical questions

  • Prevent phishing warnings
  • Browser
  • Do I need my own IP address?
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