With the help of Status Mode, you can monitor your campaign and see how many contacts are at which stage.
You activate Status Mode by clicking the "Status Mode" button in the top right corner of the campaign.
Above the icons of each element, you'll see a row of symbols with numbers. These numbers represent the number of users. Here's what the symbols mean:
Green checkmark: Processed. This is the total number of users who have successfully passed through the element since the campaign went live. Note: This does not take the email status into account! Even contacts who were not considered during the send-out are counted here.
Red circle with white square: Stopped. Number of users who have stopped at this point in the campaign (e.g., because no further element was connected).
Red circle with white bar: Ended (final). Number of users who exited the campaign at this point — for example, because the email confirmation wasn’t clicked within 48 hours.
Orange flag: Shows the number of users who left the sequence via an event element.
Blue hourglass: Number of users who are currently in a timer and are waiting for the next step.
Move contacts forward: This symbol lets you manually move contacts forward – ideal for skipping timers and moving test contacts quickly through a campaign.
Thanks to status mode, you can see how many contacts are currently at which element, who got stuck where, who’s waiting, and more.
The symbols also act as buttons that allow you to view the corresponding contacts in almost all cases – or even move them directly when using the "Move contacts" option.
⚠️ Note: If you make changes to a published campaign (but haven’t published those changes yet), they won’t show up in status mode – because they’re not live yet.
Once you activate status mode, you can also define a specific time range to analyze.
No display in status mode?
If nothing is showing in status mode, there could be several reasons:
There are no contacts in the campaign yet.
All contacts have been reset for the campaign.
An incorrect time range has been selected.