This article contains the following topics (click on them to jump to the corresponding place):
Add trigger
In the menu on the left-hand side, you'll find the item Events under each domain. All the events that have already been created are listed here. To create a new event, click on Create event.
Info: Greyed out button
If the "Create domain" button is greyed out, you have already reached the maximum number of domains you are allowed to create with your account. You can either deleted an old account, or upgrade your account.
- First enter a title in the following pop-up. The name can be changed later, but the other settings can only be changed to a limited extent.
- Under Event type, you can currently choose between three basic variants, each of which has its own settings. These appear as soon as you have clicked Next.
User visited site
In general, an event should be triggered here when an identifiable contact visits your website. Two basic settings can be combined: the "where" and the "when".
Tracking Path Type
- Under Tracking path type you set the “where”:
- The event fires when the visitor was on any page (e.g. example.com/*)
- The event is triggered if the visitor was on a very specific page (e.g. example.com/thanks.html).
- Track every path on domain means that the event always fires as soon as the visitor visits the domain - regardless of the exact page they were on.
- If you only want to track a specific path, you must enter the path to which the event should react in the following text field URL path.
- If you want to track an entire category, enter as much of the path as should be distinguished. Quentn then triggers for all paths whose beginning matches the path entered here. Everything to the right of the end is therefore irrelevant (e.g. “URL path” = “example.com/katzen”. Then the event would fire at “example.com/cats/videos.html” or “example.com/cats/babycats/photos.html”).
- Restriction: Query parameters are ignored. The paths “example.com/videos.html?a=1&b=2”, “example.com/videos.html?c=3&d=4” and “example.com/videos.html” are considered identical.
Visit Duration
- Here you set how long the visitor must stay on the specified page(s) until the event fires.
- Triggers immediately: The event triggers as soon as the page is accessed
- Triggers after specific visit duration: The visitor must first spend a certain amount of time on the page or pages. This time is defined under Duration.
Custom action
To use this type of event, a little knowledge of HTML and Java Script is required. The aim is to offer the possibility that certain events on the website can trigger an event, for example
- a button has been clicked
- a photo gallery is viewed in full-screen mode
- a new level is reached in a browser game
- and much more.
To use this function, a name must be assigned under Action name.
Then, in addition to the Java Script code snippet, it is necessary to add another line of Java Script code to your website at the point where the event takes place. You must enter the previously assigned action name as a parameter here. For example, if the action name is “click_fullscreen”, this results in the following line of code:
_qntn.push(['customAction', 'click_fullscreen']);
Watched Video
If you embed videos on your website (e.g. from YouTube, Vimeo or a HTML5 player), you can use this event type to start a campaign when a visitor has watched all, or part, of a video.
Note: With some HTML5 players, it can happen that no video title and no thumbnail can be found. Both the title and the thumbnail are not necessary for functionality.
Note: Note the settings on YouTube
YouTube offers the option "Enable advanced data protection mode" when generating the embed code. The videos are then embedded via the domain https://www.youtube-nocookie.com. You can use this setting, but it should be set for all videos embedded on a site. Otherwise, videos may not be recognised correctly by Quentn.
- In the Select your video section, all videos that Quentn has found on your website are listed.
- Prerequisite: The Java Script code snippet must have been inserted on the website and the website on which the desired video can be seen must have been visited at least once!
- If the desired video does not appear in the list, visit your page once yourself (Java Script must be activated in the browser). You can then start the search again using the Search for videos button.
- Click on the preview image to get more information about the video.
- To select a video, click on the title.
Trigger on...
Here you have various options for selecting “when” the event should trigger:
- Video started
- Video has been watched completely.
- Video watched until... (video time) requires another setting, namely time.
- The event only triggers when the viewer has reached a certain position in the video, e.g. second 30.
- With Video viewed for... (real time) means the duration for which the video was watched, regardless of the position. If this value is set to 2 minutes and a viewer jumps from minute 1 to minute 2, for example, this event will only trigger at minute 3.