Brief introduction of event items

This article contains the following topics (click on them to jump to the corresponding place):

• Start
• Landingpage
• Tag(s) changed
• Email link clicked
• Email opened
• Email status changed
• Form submit (new)
• User submits form (old)
• Facebook Button
• Analytics trigger
• Stage switched
• API receive
• Redirection
• Digistore24
• Affilicon
• Receive Zapier
• Elopage
• WooCommerce
• Shopify
• eTermin
• Calendly

 

Start

This item is used to define at which point a campaign should start.

You need the element if you:

• used the "Start campaign" item to start this campaign in another campaign.
• want to manually push existing contacts into a campaign.

The contacts start exactly at the position where the item is attached. If there are several start elements in a campaign, the contacts will enter all start item simultaneously.

A sequence also contains the start item from the outset - without this the sequence will not start.

 

ATTENTION: The start item is also in a sequence from the beginning - without it, the sequence will not start. Never remove it from a sequence.

 

Landingpage

With this event element you can create a landing page directly in the campaign. You can find out exactly how to do this here.

 

Tag(s) changed

The event element tag(s) changed (not to be confused with the action element change tag(s)) reacts when a user receives or loses a new tag. For example, a user was first tagged with "Prospect", then bought the product and now receives the new tag "Buyer".

As soon as the user gets a new tag and/or loses it, a new action is triggered.

 

Email link clicked

This event item is used to react to user behaviour - once the recipient has clicked a link in the email, a tag can then be set or a new campaign started, for example.

To do this, connect the item to the sequence and open it with a double-click. On the left-hand side, you will see all the emails which contain trackable links. Click on the email and then on the link to which you want to react. If you want to react to all links in all the emails, you must also check the links in all the emails.

 

Email opened

This event item is used to react to user behaviour. If the recipient has opened the email, for example, this can be used to set a tag or start a new campaign.

If you link the event item to a multi-level sequence (i.e. where there are several emails), there are 2 options available:

1. The item reacts to ALL emails in the linked sequence - it doesn't matter which email is opened.
2. The item reacts to a specific email in the linked sequence - only specific email openings are significant.

For the second option, double-click on the item to open it, and uncheck "Respond to all linked emails" (default option).

ATTENTION: Please note that detecting whether an email has been opened is very imprecise. There is no reliable way to detect whether someone has opened an email or not. Please take this into consideration when creating your campaign.

 

Email status changed

This element is available from a Pro account. You can react to the change of an email status of your contacts and determine whether to react if they had a certain status before.

An example of use: A contact has mistyped the e-mail address. Now you (or your sales team) can call them and ask for the correct address.

 

User submits form 

This event element is most often used for the double-opt-in (DOI) process. The user has subscribed to your newsletter or participated in a survey via a form, e.g. on your website.

Click here to read about how to create forms. 

 

User submits form (legacy)

This event element is most often used for the double-opt-in (DOI) process. The user has subscribed to your newsletter or participated in a survey via a form, e.g. on your website.

Click here to read about how to create forms. 

 

Facebook Button

Instead of (or in addition to) the form, you can give website visitors the opportunity to register via Facebook with just 1 or 2 clicks.

Click here to read about how to use the Facebook button.

 

Analytics trigger

This event element allows you to react to the behaviour of your customers.

Analytics events can be:

• how long someone stayed on your website
• how long they watched a video
• self-defined actions

You can find more on this here.

 

 

Stage switched

The item reacts as soon as the contact has changed stage. You can determine whether the item should react when a contact enters or leaves a stage.

Click here to read more about the sales CRM.

 

API receive

API is a programming interface, more specifically an interface for application programming. It is therefore a part of the program that enables other programs to connect to the system. In this case, this element can be used to integrate other programs into Quentn.

 

Redirection

With this element it is possible to create contacts during a forwarding from the URL parameters in Quentn. You can find instructions here.

This feature is available from a Pro account.

 

Digistore24

Digistore is a payment provider where you can sell digital and physical products and tickets. As with Affilicon, you can sell your products by direct debit, credit card, etc... without a complex registration process and has an integrated affiliate program. IPN stands for Instant Payment Notification. For example, if you regularly launch email campaigns to inform your customers about the sale of new products, IPN notifications allow you to automatically integrate a buyer and their contact details into your email marketing system.

Read here about how to connect Digistore24 with Quentn.

 

Affilicon

Affilicon is a payment provider and marketplace for both digital and physical products, as well as tickets. As with Digistore24, you can sell your products by direct debit, credit card, etc... without complex registration processes, and have an affiliate program right away.

Click here to read about connecting Affilicon and Quentn.

 

Receive Zapier

Here you can embed Zapier into Quentn so that information such as contact details or tag changes are received from Zapier.

As a rule, however, this item is no longer needed: Assign a tag in the Zap and start your campaign with the event element "Tag(s) changed".

 

Elopage

Elopage is a platform which allows you to create and sell digital products, access areas, tickets, online courses, software etc..., quickly and easily. Elopage includes all major payment methods, content delivery, customer and user management, course areas, member areas and automated processes such as invoicing and tax calculation.

Click here to read about how to connect Elopage and Quentn. 

 

WooCommerce

WooCommerce is a free plug-in for WordPress that adds online store functionality to the content management system. You can find a complete integration guide here.

 

Shopify

With the help of this event element you can react to various events in Shopify:

• Create new contacts
• Respond to purchases
• Identify and react to shopping cart abandoners
• and much more.

To connect Quentn and Shopify, you need a Basic account. Instructions can be found here.

Shopify is a proprietary e-commerce software distributed by the Canadian company of the same name. With it, small and medium-sized traders can create online shops themselves and outsource the logistics.

 

eTermin

With the event element you can react to appointment events from eTermin, starting with a Basic account.

How to connect eTermin and Quentn, you can read here.

 

Calendly

Calendly is an online scheduling tool.

If you want to respond to appointment entries in Quentn, you need to connect Calendly and Quentn. For this you need at least a Quentn Basic account.

You can find instructions here.