This article contains the following topics (click on them to jump to the corresponding place):
- API receive
- Analytics trigger
- Email opened
- Email link clicked
- Facebook Button
- User submits form
- Stage switched
- Tag(s) changed
- Receive Zapier
API is a programming interface, more specifically an interface for application programming. It is therefore a part of the program that enables other programs to connect to the system. In this case, this element can be used to integrate other programs into Quentn.
Affilicon is a payment provider and marketplace for both digital and physical products, as well as tickets. As with Digistore24, you can sell your products by direct debit, credit card, etc... without complex registration processes, and have an affiliate program right away.
Click here to read about connecting Affilicon and Quentn.
This event element allows you to react to the behaviour of your customers.
Analytics events can be:
- how long someone stayed on your website
- how long they watched a video
- self-defined actions
You can find more on this here.
Digistore is a payment provider where you can sell digital and physical products and tickets. As with Affilicon, you can sell your products by direct debit, credit card, etc... without a complex registration process and has an integrated affiliate program. IPN stands for Instant Payment Notification. For example, if you regularly launch email campaigns to inform your customers about the sale of new products, IPN notifications allow you to automatically integrate a buyer and their contact details into your email marketing system.
Read here about how to connect Digistore24 with Quentn.
This event item is used to react to user behaviour. If the recipient has opened the email, for example, this can be used to set a tag or start a new campaign.
If you link the event item to a multi-level sequence (i.e. where there are several emails), there are 2 options available:
- The item reacts to ALL emails in the linked sequence - it doesn't matter which email is opened.
- The item reacts to a specific email in the linked sequence - only specific email openings are significant.
For the second option, double-click on the item to open it, and uncheck "Respond to all linked emails" (default option).
ATTENTION: Please note that detecting whether an email has been opened is very imprecise. There is no reliable way to detect whether someone has opened an email or not. Please take this into consideration when creating your campaign.
Email link clicked
This event item is used to react to user behaviour - once the recipient has clicked a link in the email, a tag can then be set or a new campaign started, for example.
To do this, connect the item to the sequence and open it with a double-click. On the left-hand side, you will see all the emails which contain trackable links. Click on the email and then on the link to which you want to react. If you want to react to all links in all the emails, you must also check the links in all the emails.
Elopage is a platform which allows you to create and sell digital products, access areas, tickets, online courses, software etc..., quickly and easily. Elopage includes all major payment methods, content delivery, customer and user management, course areas, member areas and automated processes such as invoicing and tax calculation.
Click here to read about how to connect Elopage and Quentn.
Instead of (or in addition to) the form, you can give website visitors the opportunity to register via Facebook with just 1 or 2 clicks.
Click here to read about how to use the Facebook button.
With this event element you can create a landing page. You can find out exactly how to do this here.
User submits form
This event element is most often used for the double-opt-in (DOI) process. The user has subscribed to your newsletter or participated in a survey via a form, e.g. on your website.
Click here to read about how to create forms.
With the help of this event element you can react to various events in Shopify:
- Create new contacts
- Respond to purchases
- Identify and react to shopping cart abandoners
- and much more.
To connect Quentn and Shopify, you need a Basic account. Instructions can be found here.
Shopify is a proprietary e-commerce software distributed by the Canadian company of the same name. With it, small and medium-sized traders can create online shops themselves and outsource the logistics.
The item reacts as soon as the contact has changed stage. You can determine whether the item should react when a contact enters or leaves a stage.
Click here to read more about the sales CRM.
This item is used to define at which point a campaign should start.
You need the element if you:
- used the "Start campaign" item to start this campaign in another campaign.
- want to manually push existing contacts into a campaign.
The contacts start exactly at the position where the item is attached. If there are several start elements in a campaign, the contacts will enter all start item simultaneously.
A sequence also contains the start item from the outset - without this the sequence will not start.
ATTENTION: The start item is also in a sequence from the beginning - without it, the sequence will not start. Never remove it from a sequence.
The event element tag(s) changed (not to be confused with the action element change tag(s)) reacts when a user receives or loses a new tag. For example, a user was first tagged with "Prospect", then bought the product and now receives the new tag "Buyer".
As soon as the user gets a new tag and/or loses it, a new action is triggered.
Here you can embed Zapier into Quentn so that information such as contact details or tag changes are received from Zapier.
As a rule, however, this item is no longer needed: Assign a tag in the Zap and start your campaign with the event element "Tag(s) changed".