This article contains the following topics (click on them to jump to the corresponding place):
- Start
- Landingpage
- Form submit (new)
- User submits form (old)
- User submits form (legacy)
- Tag(s) changed
- Email link clicked
- Email opened
- Email status changed
- Facebook Button
- Analytics trigger
- Stage switched
- API receive
- Redirection
- Digistore Sale
- Digistore Affiliate Sale
- Digistore Affiliate
- Affilicon
- Receive Zapier
- Ablefy
- Cal.com
- eTermin
- Lead Ads receive
- Shopify
- WooCommerce
Start
This item is used to define at which point a campaign should start.
You need the element if you:
- used the "Start campaign" item to start this campaign in another campaign.
- want to manually push existing contacts into a campaign.
The contacts start exactly at the position where the item is attached. If there are several start elements in a campaign, the contacts will enter all start item simultaneously.
A sequence also contains the start item from the outset - without this the sequence will not start.
ATTENTION: The start item is also in a sequence from the beginning - without it, the sequence will not start. Never remove it from a sequence.
Landingpage
With this event element you can create a landing page directly in the campaign. You can find out exactly how to do this here.
User submits form
This event element is most often used for the double-opt-in (DOI) process. The user has subscribed to your newsletter or participated in a survey via a form, e.g. on your website.
Click here to read about how to create forms.
User submits form (legacy)
This event element is most often used for the double-opt-in (DOI) process. The user has subscribed to your newsletter or participated in a survey via a form, e.g. on your website.
Click here to read about how to create forms.
Tag(s) changed
The event element tag(s) changed (not to be confused with the action element change tag(s)) reacts when a user receives or loses a new tag. For example, a user was first tagged with "Prospect", then bought the product and now receives the new tag "Buyer".
As soon as the user gets a new tag and/or loses it, a new action is triggered.
Email link clicked
This event item is used to react to user behaviour - once the recipient has clicked a link in the email, a tag can then be set or a new campaign started, for example.
To do this, connect the item to the sequence and open it with a double-click. On the left-hand side, you will see all the emails which contain trackable links. Click on the email and then on the link to which you want to react. If you want to react to all links in all the emails, you must also check the links in all the emails.
Email opened
This event item is used to react to user behaviour. If the recipient has opened the email, for example, this can be used to set a tag or start a new campaign.
If you link the event item to a multi-level sequence (i.e. where there are several emails), there are 2 options available:
- The item reacts to ALL emails in the linked sequence - it doesn't matter which email is opened.
- The item reacts to a specific email in the linked sequence - only specific email openings are significant.
For the second option, double-click on the item to open it, and uncheck "Respond to all linked emails" (default option).
ATTENTION: Please note that detecting whether an email has been opened is very imprecise. There is no reliable way to detect whether someone has opened an email or not. Please take this into consideration when creating your campaign.
Email status changed
This element is available from a Pro account. You can react to the change of an email status of your contacts and determine whether to react if they had a certain status before.
An example of use: A contact has mistyped the e-mail address. Now you (or your sales team) can call them and ask for the correct address.
Facebook Button
Instead of (or in addition to) the form, you can give website visitors the opportunity to register via Facebook with just 1 or 2 clicks.
Click here to read about how to use the Facebook button.
Analytics trigger
This event element allows you to react to the behaviour of your customers.
Analytics events can be:
- how long someone stayed on your website
- how long they watched a video
- self-defined actions
You can find more on this here.
Stage switched
The item reacts as soon as the contact has changed stage. You can determine whether the item should react when a contact enters or leaves a stage.
Click here to read more about the sales CRM.
API receive
API is a programming interface, more specifically an interface for application programming. It is therefore a part of the program that enables other programs to connect to the system. In this case, this element can be used to integrate other programs into Quentn.
Redirection
With this element it is possible to create contacts during a forwarding from the URL parameters in Quentn. You can find instructions here.
This feature is available from a Pro account.
Digistore Sale
Digistore24 is a payment provider that allows you to sell digital and physical products as well as tickets. Similar to affilicon, you can sell your products using payment methods such as direct debit or credit card without complicated registration processes, while also benefiting from an integrated affiliate program.
IPN stands for Instant Payment Notification. For example, if you regularly run email campaigns to inform your customers about new products, IPN notifications allow you to automatically transfer a buyer and their contact details to your email marketing system.
Read here about how to connect Digistore24 with Quentn.
Digistore Affiliate Sale
With the “Digistore Affiliate Sale” event element, you can track affiliate purchases directly in Quentn and assign them to the respective contact.
This means you no longer only see from your commissions that a purchase has taken place, but also which contact purchased via a link in your Quentn email. Based on this information, you can continue your campaign in a targeted way.
The prerequisite is that the purchase is made via a properly tracked Digistore link from a Quentn email.
Find out how to set up the event element and what to keep in mind when tracking in the step-by-step guide.
Digistore Affiliate
With the “Digistore Affiliate” event element, you can process affiliates based on the revenue they have generated or the commission they have earned.
You define which products, which time period, and which minimum revenue or minimum commission should be taken into account. This allows you, for example, to respond specifically to high-performing affiliates, move them into additional campaigns, or trigger certain actions.
Important: The element does not trigger retroactively, but it can take into account revenue from the past that has already been recorded by Quentn.
Affilicon
Affilicon is a payment provider and marketplace for both digital and physical products, as well as tickets. As with Digistore24, you can sell your products by direct debit, credit card, etc... without complex registration processes, and have an affiliate program right away.
Click here to read about connecting Affilicon and Quentn.
Receive Zapier
Here you can embed Zapier into Quentn so that information such as contact details or tag changes are received from Zapier.
As a rule, however, this item is no longer needed: Assign a tag in the Zap and start your campaign with the event element "Tag(s) changed".
Ablefy
Ablefy is a platform which allows you to create and sell digital products, access areas, tickets, online courses, software etc..., quickly and easily. Ablefy includes all major payment methods, content delivery, customer and user management, course areas, member areas and automated processes such as invoicing and tax calculation.
Click here to read about how to connect Ablefy and Quentn.
Cal.com
Cal.com is an open-source scheduling tool similar to Calendly, but much more flexible and privacy-friendly.
With Cal.com, you can easily organize meetings, calls, or bookings without endless back-and-forth emails. The tool can be integrated with calendars such as Google and Outlook, as well as tools like Zoom or Stripe.
In short, Cal.com is a flexible, professional solution for automating bookings and scheduling processes — ideal for teams, coaches, agencies, and SaaS companies.
To connect it with Quentn, you need a Basic account. You can find the full guide here.
Calendly
Calendly is an online scheduling tool.
If you want to respond to appointment entries in Quentn, you need to connect Calendly and Quentn. For this you need at least a Quentn Basic account.
You can find instructions here.
eTermin
With the event element you can react to appointment events from eTermin, starting with a Basic account.
How to connect eTermin and Quentn, you can read here.
Lead Ads receive
Use this event element to receive new leads from Meta.
You can find a complete guide here.
Shopify
With the help of this event element you can react to various events in Shopify:
- Create new contacts
- Respond to purchases
- Identify and react to shopping cart abandoners
- and much more.
To connect Quentn and Shopify, you need a Basic account. Instructions can be found here.
Shopify is a proprietary e-commerce software distributed by the Canadian company of the same name. With it, small and medium-sized traders can create online shops themselves and outsource the logistics.
WooCommerce
WooCommerce is a free plug-in for WordPress that adds online store functionality to the content management system. You can find a complete integration guide here.